Privacy

Introduction

This notice provides guidelines for the Privacy Policy and Security Technology for the biffle website at www.biffle.com. Whenever biffle asks for your personal information, you will be informed of why the information is needed and what will be done with it.

At biffle, personal information may be collected to facilitate Member purchasing and collaboration. biffle values its relationship with Members and visitors and is committed to responsible information-handling practices. Great care is taken to safeguard your personal information and to comply with all applicable federal and state privacy laws and biffle’s own internal standards and best practices. biffle follows these privacy principles both online and offline in the collection, use, security and sharing of customer information. When you provide your personal information you are consenting to the information practices described in this Privacy Policy. The following Privacy Policy is specific to the www.biffle.com website (the “Website”).

Personal Information Collection

While shopping or taking advantage of purchasing services available through biffle, you may be asked to provide personal information when you:

  1. Set up an account;

  2. Purchase products;

  3. Schedule a delivery;

  4. Contact biffle with a question or concern; and

  5. Participate in collaborative activities.

Personal information including your contact name and phone numbers, email address, billing and shipping information will be collected.

Certain information regarding your interactions with our Website using cookies or clickstream technology will also be collected (See section Section 4 Security Technology). Certain information will be collected and stored whenever you interact with the Website. For example, like many websites, the biffle Website uses(attaches?) “cookies” and collects certain types of information when your web browser accesses the Website.

Uses of Information

The primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized experience. You agree that your personal information may be used by biffle to:

1.     provide the purchasing services and customer support you request;

2.     resolve disputes, collect fees, and troubleshoot problems;

3.     prevent potentially prohibited or illegal activities, and enforce biffle’s Terms and Conditions;

4.     customize, measure and improve our services and other content;

5.     tell you about biffle’s services based on your communication preferences; and

6.     compare information for accuracy and verify it with third parties (e.g. Payment Processors).

In certain circumstances, biffle may need to share your information with certain third parties to perform certain services, such as purchasing and shipping, on your behalf. biffle does not sell or rent your personal information to any third parties. All private information is intended for internal operations and history.

Sharing Private Information

When biffle shares your information with other companies to help provide services to you, biffle will require those companies to comply with all applicable legal requirements regarding the privacy of your information.

The third parties with whom biffle conducts business are authorized to use your information only to perform the services for which they are hired. They are required to abide by the terms of our Privacy Policy including taking reasonable measures to ensure that your personal information is secure.

Protection of biffle and Others

 biffle releases account and other personal information when it is believed that the release is required to comply with the law; enforce or apply its Terms of Use and other agreements; or protect the rights, property, or safety of biffle, its Members, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.

biffle may also share your personal information with:

1.     Other third parties to whom you explicitly ask us to send your information (or about whom you are otherwise explicitly notified and consent to when using a specific service);

2.     Law enforcement or other governmental officials, in response to a verified request relating to a criminal investigation or alleged illegal activity. In such events, we will disclose information relevant to the investigation, such as name, city, state, zip code, telephone number, email address, User ID history, IP address, fraud complaints, and bidding and listing history; and

3.     Other business entities, should biffle plan to merge with or be acquired by that business entity. (Should such a combination occur, the new combined entity will be required to follow this privacy policy with respect to your personal information. If your personal information will be used contrary to this policy, you will receive prior notice.)

Without limiting the above, in an effort to respect your privacy and biffle’s ability to keep the biffle Marketplace and eCommerce community free from bad actors, biffle will not otherwise disclose your personal information to law enforcement, other government officials, or other third parties without a subpoena, court order or substantially similar legal procedure, except when biffle believes in good faith that the disclosure of information is necessary to prevent imminent physical harm or financial loss or to report suspected illegal activity.

Security Technology

biffle will use reasonable security measures to protect the confidentiality of your personal information and appropriately limit third-party access to it. biffle cannot ensure or warrant the security of any information that you transmit to biffle by e-mail, and you do so at your own risk.

Account Protection

Your password is the key to your account. Use unique numbers, letters and special characters and do not disclose your biffle password to anyone. When you create an account on biffle you are required to establish a password. To maximize your level of protection, you should choose at least 6-30 characters, using a combination of both letters and numbers. You are solely responsible for maintaining the secrecy of your password and account information. If you do share your password or your personal information with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify biffle and change your password. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

Security Measures

biffle uses a variety of information security measures to protect your online transactions in the biffle Marketplace. The Website uses encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL protects the information that you submit via the biffle Website such as ordering information including your name, address, bank account and credit card account number. Your information is stored on biffle servers located in the United States. Your data is an asset that must be protected and biffle will use tools (encryption, passwords, physical security, etc.) to protect your personal information against unauthorized access and disclosure. However, as you probably know, third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse your personal information that they collect from the Website. Therefore, although biffle works very hard to protect your privacy, biffle does not promise, and you should not expect, that your personal information or private communications will always remain private.

Using Cookies

A cookie is a small data file that a website may save to your browser, which may then be stored on your hard drive. The Website use cookies to create a more personalized experience for Members in the biffle Marketplace. Cookies simulate a continuous connection – they permit biffle to “remember” information about your preferences and session, and allow you to move within areas of the Website without reintroducing yourself.

biffle uses a third party to place cookies on your computer to collect non-personally identifiable information. Although these cookies may contain a unique user ID, they do not collect or store any personally identifiable information.

You may choose to set your web browser to not accept cookies. However, without enabling your cookies, you will not be able to create an account, or make purchases through the biffle Marketplace or to collaborate.

A few important things you should know about cookies are that we offer certain features that are available only through the use of cookies:

1.     Cookies are used to help identify you and maintain your signed-in status;

2.     Most cookies are “session cookies,” meaning that they are automatically deleted from your hard drive at the end of a session; and

3.     You are always free to decline to accept cookies if your browser permits, although doing so may interfere with your use of the Website.

 Clickstream Technology

The biffle web server automatically collects clickstream information such as the address (or URL) of the website that you came from before visiting the Website; which pages you visit on the Website; which browser you used to view the Website; and any search terms you may have entered on the Website, among other things.

The Website may also use other technologies to track which pages you view. This anonymous clickstream data provides our Members with a better experience and helps biffle understand how Members and visitors use the Website.

Other Important Information

Privacy of Children

biffle is committed to protecting the privacy of children. biffle does not knowingly collect information from children under 13 years of age.

Accessing, Reviewing and Changing Your Personal Information

19.          You can see, review and change most of your personal information by signing on to biffle. Generally, we will not manually modify your personal information because it is very difficult to verify your identity remotely. You must promptly update your personal information if it changes or is inaccurate. Upon your request, we will close your account and remove your personal information from view as soon as reasonably possible, based on your account activity and in accordance with applicable law. We do retain personal information from closed accounts except to comply with law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, and take other actions otherwise permitted by law.

Privacy Policy Changes

20.          As biffle continues to improve the services, products and the features we provide, this policy is subject to change from time to time. If there are changes or additions to this Privacy Policy, we will post those changes here or in other formats for you to review. If we change our information practices or this Privacy Policy in such a way that your personal information may be used or shared in a manner not described in the Privacy Policy at the time you provided it, we will give you the opportunity to opt-out of having your information used or shared in that new manner. We stand behind the promises we make, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected Members. It will be assumed you accept these changes if you continue to use the Website following the posting of changes to the terms.

21.  Links to other websites.

22.          While you are using the Website, you may be linked or directed to other third party websites outside of the Website that are beyond biffle‘s control. These third parties may have privacy policies different from biffle. biffle is not responsible for any actions or policies of the third parties. You should review the applicable privacy policies of these third party websites before providing personally identifiable information.

How To Contact Us

23.          If you have questions about the biffle Privacy Policy or Security Technology, please email biffleus at privacy@biffle.com.